A leading Financial holding business based near Barbican in London are seeking an experienced 2nd Line Support Engineer on a Fixed-Term Contract for 12-months.
As a 2nd Line Support Engineer you will take responsibility for 1st and 2nd line support, networking, troubleshooting and managing IT issues. You will escalate and create tickets for larger issues after troubleshooting, working closely with employees and a wider IT support team.
Skills and experience required:
- Basic Networking experience
- Experience with desktop rollout
- Knowledge of imaging tools
- Microsoft – WDS, VAMT, USMT Windows SIM & PE
- Diagnosing, fixing, ticketing, reporting, escalating and ownership
- Excellent knowledge of MS Windows OS’s (Windows 10)
- Good Knowledge of Office365 enterprise platforms and SharePoint
- Knowledge of Azure would be beneficial
- Strong communication skills
This 2nd Line Support Engineer is a fixed term contract for 12 months with possible extension or a possible permanent offer! You will work onsite in Barbican, London. If this is something that would interest you please apply here!